k7771's Privacy Policy

k7771 ("we", "our", or "platform") operates a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy tells you what information we collect, how it is used, and what measures we take to keep your information secure.

Please read this policy carefully before using our website or services. By registering with k7771 or using our services, you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

This Privacy Policy applies together with k7771's Terms and Conditions and Responsible Gaming policy.

k7771 collects various types of information to operate its services. This information is divided into two main categories:

2.1 Information You Provide Directly

Information you share with us yourself during registration, verification, or use of our services:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (for identity verification)
• Payment method information (bKash, Nagad, Rocket account numbers)
• Deposit and withdrawal transaction history
• Content of communications with us via live chat and email

2.2 Automatically Collected Information

Some technical information is automatically collected when you use our platform:

• IP address and device information (operating system, browser version)
• Session duration and login logs
• Gaming activity history (which games were played, bet amounts)
• Information collected through cookies and similar tracking technologies
• Referral source (how you arrived at our site)

k7771 uses collected information only for specific and legitimate purposes. We do not process your information unnecessarily under any circumstances.

3.1 Account Management and Verification

Your information is used to create your account, confirm your identity, and verify that you are over 21 years of age. This is essential for legal compliance.

3.2 Payment Processing

Payment-related information is used to receive deposits, process withdrawals, and ensure the security of financial transactions. Ensuring the security of transactions through bKash, Nagad, and Rocket is our top priority.

3.3 Providing Customer Support

Your contact information is used to answer your questions and resolve issues through live chat and email.

3.4 Security and Fraud Prevention

Technical information is analyzed to detect and prevent unauthorized account access, financial fraud, and other illegal activities.

3.5 Service Improvement

Usage-related information is analyzed to further improve your gaming experience, fix issues on our platform, and develop new features.

3.6 Bonus and Promotional Communications

If you have consented to marketing communications, information about new bonus offers, tournaments, and promotions from k7771 may be sent to you by email. You may withdraw this consent at any time.

k7771 takes the security of your personal information very seriously. We apply industry-standard security measures:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive information (passwords, payment details) is stored in encrypted form.
• Access Controls: Only authorized staff can access your information, and only within the necessary limits.
• Regular Security Audits: Regular security assessments are carried out to identify vulnerabilities in our systems.
• Firewall and Intrusion Detection: Advanced network security measures are maintained to protect against external attacks.
• Two-Factor Authentication: An option is available to add an extra layer of security to your account.

Although we apply the highest security measures, no method of data transmission over the internet or electronic storage is 100% secure. However, we are always committed to protecting your privacy.

k7771 does not sell your personal information. However, some information may be shared with third parties in the following limited circumstances:

5.1 Payment Processors

Financial information required to complete transactions through bKash, Nagad, and Rocket is shared with the relevant payment institutions. This information is used solely for the purpose of processing transactions.

5.2 Technology Providers

Gaming software and technology service providers (such as game supplier companies) may process a limited amount of information to operate the service. All such companies are contractually bound to comply with our privacy standards.

5.3 Legal Requirements

In the case of a court order, a lawful request from a law enforcement agency, or other legal obligations, we are required to provide the necessary information as required by law.

5.4 Anti-Money Laundering and Fraud Prevention

Information necessary to cooperate with lawful investigations related to the prevention of financial crime may be shared with the relevant authorities.

Outside of the circumstances mentioned above, none of your personal information will be disclosed to third parties.

k7771 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website. Used to maintain login status and ensure security.
• Functionality Cookies: Help remember your preferences and settings (such as language selection).
• Analytics Cookies: Used to analyze the usage of our platform and improve our services.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling some cookies may cause certain features of the website to not work properly.

k7771 respects your privacy rights. You have the following rights:

• Right of Access: You may request to know what information we have collected about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted (however, some information may need to be retained for a specified period due to legal and regulatory obligations).
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Portability: You may request that your information be provided in a commonly readable format.
• Right to Object: You may object to marketing communications or to certain processing of your information.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time.

To exercise these rights, please contact us by email at [email protected] or let us know through our 24/7 live chat. We will process your request fairly and in a timely manner.

k7771 is for persons aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we become aware that a minor is using our platform, the relevant account will be closed immediately and any collected information will be deleted.

If you believe a minor is using our services, please notify us immediately.

We retain your personal information only for as long as necessary to fulfill the required purpose or to comply with legal obligations.

• Account Information: For as long as the account is active and for the legally required period after it is closed.
• Transaction Records: For the period required to comply with financial reporting and anti-money laundering laws.
• Communication History: For the period required to maintain customer service standards and for dispute resolution.
• Technical Logs: For a limited period for security analysis purposes.

Once the retention period expires, your information is securely deleted or anonymised in a way that eliminates the risk of identifying you.

k7771 may update this Privacy Policy from time to time. This policy may be revised due to changes in our services, new legal requirements, or changes in our data practices.

If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users of important changes by email.
• Consent to the new policy may be required before you continue using the service.

If you continue to use our services after any changes, you will be considered to have consented to the revised Privacy Policy. We therefore recommend reviewing this page regularly.

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.

This privacy policy should be read together with k7771's Terms & Conditions and Responsible Gaming policy. To learn more about our services, visit the About Us page or check the FAQ section.